Growth Service Refund Terms Report 2026

How many growth services write a refund window

18 services write a money-back window and 19 services write none. 2 services could not be read. Among subscriptions, 7 services write a window, out of 15 services.

"Not written" means the terms, refund page and FAQ read on 2026-11-15 contain no window. It does not mean the service refuses refunds, and some of those pages say so in other words, quoted further down. The table above lists every service with its window and what it covers.

The unwritten group includes subscriptions: Kicksta reads not written, Upleap not written and Nitreo not written. Social Boom reads none, and its terms say Payments are non-refundable

Packs and subscriptions split differently, which is why the table shows the type of each service beside its window.

Money-back window length: the longest and the shortest written

Two lengths dominate. 9 services write a window as long as Tokmatik's 30 days, and UseViral's terms give 30 days as well. 5 services write a window as short as Plixi's 7 days, and TokTurbo reads the same, 7 days.

A longer window does not mean a wider promise. Tokmatik's page ties its window to a request through support, and TokTurbo's window runs on an order's undelivered part, so the length alone says little about what is covered.

TokTurbo's terms refund without a request any portion not completed within a set time after payment, in the terms' words refunded automatically.

Every service and its refund window

What a refund window covers

Packs mostly write a window for an order that was not delivered. SidesMedia refunds an order that is not delivered, is significantly under-delivered or does not begin in time, and its terms state not for fully delivered orders.

Subscriptions mostly tie the window to results. Path Social's FAQ says we’ll happily give you a refund if growth does not follow, and writes no window. Plixi covers Pro and Experts when no growth appears within 7 days, and gives Basic only a promise of growth.

The two groups are not the same promise. One refunds a failed delivery, the other refunds a plan that produced no growth, and the table's Refund covers column keeps them apart.

Password rules next to refund terms

3 services say they need your password, 28 services say they do not, and 8 services do not state a rule. Upleap, Nitreo and Flock Social sit in the last group in the table, yet their terms each ask for a login. Upleap: To provide the Service We require the Customer's username and password for the social media Account they are subscribing to the Service. Nitreo: To provide the Service We require the Customer's username and password for the social media Account Flock Social: To provide the Service We require the Customer's username and password for the social media Account they are subscribing to the Service.

For all three, the index records the refund window as not written.

Clauses that limit refunds at Kicksta, Upleap and Nitreo

Kicksta's home and pricing pages state no refund, and its terms say: Yearly, quarterly... are non-refundable Its refund page is also missing: https://kicksta.co/refund-policy returns "404"

Upleap's terms say: The refund policy as described in the Terms does not serve as a guarantee of any payment reimbursement. Nitreo's terms say: all sales are final and non-refundable once delivery has commenced

Kicksta's terms add a consequence for disputes: Any chargeback or payment dispute ... will result in immediate cancellation ... and permanent account blacklisting

UseViral shows a window together with a limit: affected portions of undelivered or delayed orders are refunded and unsatisfied customers may ask through support, but fully delivered orders are generally not refundable.

Refund text that contradicts itself

Some pages give two windows at once. AiGrow's page reads both 30-day money-back guarantee and 14-day money guaranteed back. Goread's FAQ and payment page offer a refund request on an undelivered order, while its terms end with none once delivered.

The index records the contradiction and does not choose between the two readings. It lists both on the service's price page with the pages they came from, so a buyer can see which text applies to the order.

Both contradictions sit on one service's own pages, which is why the index quotes them whole instead of summarizing them.