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How to Cancel Flock Social
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To cancel Flock Social, the pricing page says to contact the support team inside the app before the billing period ends. The pages state no refund terms. A trial of 3 days is offered on monthly plans, and the terms say that turning off interactions on the dashboard is not cancelling. There is a deadline, a route and no refund wording.
Steps to cancel Flock Social, as its pages describe them
- Contact the support team inside the app. The pricing page says:
you can cancel by contacting our support team inside the app at least 24 hours before your billing period ends
- Make the request itself. The terms say:
(not just turning off the interactions on Your used dashboard)
- Expect the service to run to the end of the period. The cancellation field reads service runs to period end.
- No confirmation step is described in the pages read, so none can be listed here.
- On a trial, the pages show 3 days on monthly plans, and yearly plans carry no trial.
Flock Social cancellation deadlines and charges
One deadline and one route appear. The route is the support team, reached from inside the app, and the deadline is set before the billing period ends. The terms add a clarification about what does not count: the clause in brackets says that turning off interactions is not enough.
The cancellation field gives the other half: no contracts or minimum, renewal can be stopped at any time, and the service runs to the end of the period already paid. A customer who cancels in time stops the next charge and keeps the current period. The pages state no route after the cut-off.
The trial wording matters here. The facts strip shows 3 days on monthly plans, while a yearly plan starts paid and has no trial to cancel inside. The terms and the pricing page give no separate rule for trial cancellations.
Plan prices run $34/mo on the yearly rate, $69/mo for IG Explorer monthly and $119/mo for IG Adventurer monthly. The pricing page opens with Plans start at $69 a month, or $34 a month when you pay yearly
See the Flock Social price page for the full table.
An agency tier sits apart from these plans. It is priced at $1.80/day per account, starting from ten client accounts, and is invoiced every thirty days, which means a cancellation request there is judged against a shorter billing cycle than on the monthly plans. The pages read do not give that tier its own cancellation wording, so the support route above is the only stated one.
Support itself is described as 24/7 live support with a help center and a contact page. The pricing page names the in-app support team for cancellations, not the help center or the contact page.
What the pages say about money back
No refund terms are written: the refund field reads not written. The Flock Social refund position rests on one claim, 'Guaranteed growth' claimed, with no terms attached. The pricing page also states: we are unable to offer any guarantees
That leaves a pairing a buyer can compare. The site claims guaranteed growth in one place and says it cannot offer guarantees in another, and no refund clause connects the two. Cancelling therefore ends future charges but the pages describe no route for money already paid.
The terms also require login details: To provide the Service We require the Customer's username and password for the social media Account they are subscribing to the Service.
The password field in the facts reads not stated. The site also states that growth shows 'in the first week', which is a result claim and not a refund term: no clause says what happens to a payment if that growth does not appear, and a customer who stops after the first week is not given a written way to recover the charge.
For how refund wording differs across services, see the refund terms report.
Sources
- flocksocial.com/pricing, read
- flocksocial.com/, read
- flocksocial.com/terms-of-service, read